Exceptional Culinary Experiences

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Privacy Policy

Last Updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you contact us for catering services, request quotes, or communicate with our team. This includes your name, email address, phone number, event details, and any special requirements you may have.

How We Use Your Information

We use the information we collect to provide our catering services, respond to your inquiries, process your requests, communicate with you about your events, and improve our services. We may also use your information to send you promotional materials about our services, but only if you have opted in to receive such communications.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our business and serving you.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional communications from us at any time.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or +1 (212) 555-0147.

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Terms of Service

Last Updated: December 2024

Service Agreement

By engaging DelightfulDish for catering services, you agree to these terms and conditions. Our services include menu planning, food preparation, delivery, setup, and service for your events as specified in our written agreements.

Booking and Payment

A signed contract and deposit are required to secure your event date. Final guest counts and menu selections must be confirmed at least 7 days prior to your event. Full payment is due upon completion of service unless other arrangements have been made in writing.

Cancellation Policy

Cancellations made more than 30 days prior to your event will receive a full refund minus a processing fee. Cancellations within 30 days may be subject to additional charges based on preparations already underway.

Liability

DelightfulDish carries appropriate insurance coverage for our catering operations. Our liability is limited to the contract value of services provided. Clients are responsible for venue-related issues and guest safety at their events.

Force Majeure

Neither party shall be liable for delays or failures in performance due to circumstances beyond their reasonable control, including but not limited to natural disasters, government regulations, or public health emergencies.

For questions about these terms, contact us at [email protected].

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Cookie Policy

Last Updated: December 2024

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our services.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled. They enable basic functions like page navigation and access to secure areas.

Performance Cookies: These cookies collect information about how visitors use our website, helping us improve its functionality and user experience.

Functional Cookies: These cookies allow the website to remember choices you make and provide enhanced features and personalization.

Managing Your Cookie Preferences

You can control and manage cookies in your browser settings. However, disabling certain cookies may affect the functionality of our website and your user experience.

Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings.

For more information about our cookie practices, contact us at [email protected].

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DMCA Policy

Last Updated: December 2024

Copyright Respect

DelightfulDish respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid copyright infringement notices.

Reporting Copyright Infringement

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement on our website, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and where it is located on our site
• Your contact information, including address, telephone number, and email
• A statement that you have a good faith belief that the use is not authorized by the copyright owner
• A statement made under penalty of perjury that the information is accurate

DMCA Agent Contact

Please send DMCA notices to:
Email: [email protected]
Subject: DMCA Copyright Notice
Phone: +1 (212) 555-0147

Counter-Notification

If you believe that your content was removed in error, you may submit a counter-notification following the procedures outlined in the DMCA.

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GDPR Compliance Statement

Last Updated: December 2024

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right of Access: You can request copies of your personal data
• Right of Rectification: You can request correction of inaccurate data
• Right of Erasure: You can request deletion of your personal data
• Right to Restrict Processing: You can request that we limit processing of your data
• Right to Data Portability: You can request transfer of your data
• Right to Object: You can object to our processing of your personal data

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract: When processing is necessary for the performance of our catering services
• Legitimate Interest: When we have legitimate business interests that do not override your rights

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. Event-related data is typically retained for 3 years for business records purposes.

Data Transfers

If we transfer your personal data outside the European Economic Area, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Exercising Your Rights

To exercise any of your GDPR rights, please contact our Data Protection Officer at [email protected] or +1 (212) 555-0147. We will respond to your request within one month.

Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local supervisory authority.